Role: To manage stakeholder relationships, work independently, and develop a good understanding of their own work area.

The role requires you to:

• Design, prepare and facilitate user workshops
• Capture requirements
• Develop process designs and maps
• Identify ways of improving processes, through workshops with subject matter experts
• Work with systems integrators and software developers
• Working to an agreed minimum viable product (MVP), print and scope.
• Identify and implement opportunities to analyse and optimise current processes.
• Apply a digital understanding to the work and identify and implement solutions.
• Work innovatively and use the most appropriate tools and methods.
• Identify issues and risks and able to analyse and report test activities and results.

Applicant knowledge, skills & experience required:

• Excellent verbal communication skills to confidentially and articulately present both on screen and in person to clients.
• Proven Business Analyst experience within the public sector
• A knowledge of business change, process change or technology
• Experienced user of Microsoft Office suite (Excel, Word, etc.)
• ITIL or IT service management knowledge
• Proven ability to apply process improvement methodology
• Experience working in fast-paced and demanding environments
• Hands-on & flexible approach to emerging requirements (“Can-do” attitude)
• Pragmatic approach to delivery
• Strong documentation ability allied to excellent written communication skills

Applicant education level required:

• Educated to degree level
• English GCSE min B grade or equivalent

Applicant location:

The role is predominantly home-based however we require candidates to be located within a commutable distance of London and the south of the UK to allow for reasonable travel time to the client site 2-3 times per month.

Pay: Up to £380 per day (plus discretionary quarterly bonus)

Other: 6 month contract or fixed term with the possibility of becoming permanent.